Welcome to HoneyLabz.com. These Terms & Conditions govern your use of our website and the purchase of products from HoneyLabz.com. By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree, please refrain from using our website.

1. Company Information

Company Name: HoneyLabz.com

Website: HoneyLabz.com

Email: support@honeylabz.com

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to make purchases.

3. Products

We strive to ensure that all product descriptions, images, pricing, and specifications are accurate. However, slight variations in packaging, color, or appearance may occur.

We reserve the right to discontinue products or modify product information without prior notice.

4. Pricing

  • All prices are displayed in Danish Kroner (DKK) unless otherwise stated.
  • Prices include VAT where applicable.
  • We reserve the right to change prices at any time without notice.
  • The price confirmed at checkout is the price you will be charged.

5. Orders

After placing an order, you will receive an order confirmation via email.

We reserve the right to cancel or refuse any order if:

  • Payment cannot be authorized.
  • The item is unavailable.
  • Incorrect pricing has been displayed.
  • Fraudulent or suspicious activity is suspected.

If payment has already been made, a full refund will be issued.

6. Payment

Payments are processed securely using trusted payment providers.

HoneyLabz.com does not store your payment card information.

7. Shipping

Orders are processed as quickly as possible.

Please refer to our Shipping Information page for estimated delivery times.

Delivery estimates are not guaranteed and may vary due to circumstances beyond our control.

8. Right of Withdrawal (EU Customers)

Under EU consumer protection laws, customers generally have the right to cancel their purchase within 14 days of receiving their order.

To qualify for a return, products must be:

  • Unused
  • In their original packaging
  • In resalable condition
  • Complete with all accessories

Certain items may not be eligible for return due to hygiene, customization, or legal restrictions.

9. Returns & Refunds

After receiving and inspecting your returned item, we will process your refund using your original payment method.

Refund processing times depend on your payment provider.

Original shipping costs may not be refundable unless required by law.

10. Warranty

Customers are protected by applicable Danish consumer protection laws.

If your product arrives damaged or defective, please contact us as soon as possible at support@honeylabz.com with your order number and photographs of the issue.

11. Limitation of Liability

HoneyLabz.com shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products, except where liability cannot legally be excluded.

12. Intellectual Property

All content on HoneyLabz.com, including but not limited to:

  • Logos
  • Product images
  • Text
  • Graphics
  • Website design
  • Product descriptions

is the intellectual property of HoneyLabz.com and may not be copied, reproduced, distributed, or used without prior written permission.

13. Privacy

Your personal information is processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).

14. Governing Law

These Terms & Conditions are governed by the laws of Denmark.

Any disputes shall be resolved under the jurisdiction of the Danish courts, unless otherwise required by applicable consumer protection legislation.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

HoneyLabz.com

📧 Email: support@honeylabz.com