At HoneyLabz.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make a purchase. We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Danish data protection laws.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Company Name: HoneyLabz.com

Website: HoneyLabz.com

Email: support@honeylabz.com

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us at support@honeylabz.com.

2. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full name
Billing address
Shipping address
Email address
Telephone number
Order history
Payment information (processed securely by our payment providers)

Technical Information

IP address
Browser type and version
Device information
Operating system
Website usage data
Cookies and similar technologies

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Manage your customer account
Process payments securely
Provide customer support
Respond to inquiries
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send order confirmations and shipping updates
Send marketing communications where you have provided consent

4. Legal Basis for Processing

Under the GDPR, we process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests that do not override your rights and freedoms

5. Payment Information

Payments are processed through secure third-party payment providers.

HoneyLabz.com does not store your full payment card information on our servers.

6. Sharing Your Information

We only share your personal information when necessary, including with:

Payment providers
Shipping and courier companies
IT and website service providers
Legal or regulatory authorities where required by law

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

While we strive to protect your data, no internet transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders
Meet legal, tax, and accounting requirements
Resolve disputes
Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized.

9. Your GDPR Rights

If you are located within the European Economic Area (EEA), you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at support@honeylabz.com.

10. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences
Maintain your shopping cart
Improve website performance
Analyze website traffic
Enhance security

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

11. Marketing Communications

If you subscribe to our newsletter or choose to receive promotional communications, we may send you updates about:

New products
Promotions
Special offers
Company news

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

12. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment processors, shipping providers, analytics tools, or social media platforms. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review their respective privacy policies before providing any personal information.

13. Children’s Privacy

HoneyLabz.com is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

14. International Data Transfers

Where your personal information is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices. Any updates will be posted on this page with the revised “Last Updated” date.

16. Contact Us

If you have any questions about this Privacy Policy, your personal data, or your rights, please contact us:

HoneyLabz.com